What do you get when you line the perimeter of a middle school gymnasium with 21 drum sets, add three grade level middle school bands complete with folding chairs and music stands and fill in the remaining space with dozens of band alumnae? You have the final song in the May band concert at Leawood …
Category Archive: July 2011
An Eye for Good Customer Service
Jack Mackey knows exactly what he wants when he walks into a store or restaurant-and it isn’t the house special or the trendiest products. Jack is looking for the ultimate customer experience. If Jack likes what he sees, then he’s likely to patronize the business again…and again. As Vice President of Sales for SMG, a …

